Sunday, September 16, 2007

How to Really Mess it Up!

After watching the video on "Handphone Confrontation" and the "Psychotic student", what is your perception of the lecturer? What are the possible implications for him both personally and professionally as a teacher?

62 comments:

Ellen said...

Yelling at the students isnt really going to help the situation or endear the lecturer to the students! Its a lose/lose situation!

Anonymous said...

I'm not sure what he should have done, especially in the case of the psychotic student, but I know what he shouldn't have done: precisely what he did do.
Losing your cool and reacting emotionally is definitely going to lose the students' respect.

Anonymous said...

Never shout at students. Never scold students infront of their peers. If you need to, do it in private, discreetly and please be conscious about your words as improper handling will result in you disengaging the student for good.

Anonymous said...

Never be hard on the students. Try to be cool and convince them in a friendly way to gain the students' respect.

Anonymous said...

Never be agitated with the students’ misbehavior. Try to be calm and counsel them in a friendly way to gain the students' respect.

Anonymous said...

all previous comments are very true.

Anonymous said...

Handphone situation
I suppose the lecturer could have spoke to the student personally instead of yelling at her in front of the whole class. I think kids nowadays don't like to be yelled at in front of everyone.

Student singing:
I think I would be too shock to even react for the fist 5 secs. Then I would perhaps ask the other students if the particular student was undergoing any stressful situations at home before yelling at him.

Anonymous said...

again, handling situations camly and professionally is the key. we do not have to shout in class, and doing that doesn't solve the problem

Anonymous said...

Handphone situation
Well we cannot deny that handphone has become part and parcel of our daily life
GO AHEAD and use the phone, pass my quiz and don't ask me to repeat the lesson for that student.

Anonymous said...

Psychotic student
Let the student cool down, take down his name and contact the mental Hospital for assessment.
Sometimes youth becomes frustrated with life and has no way to let out.

Anonymous said...

losing your cool is not going to put make the situation better. by doing that they might feel that Lecturer is not respecting them. Thus you might lose their respect. Maybe it might be better to talk to them after class.

Anonymous said...

as for the psychotic student, hmmm.... a bit tricky.. i might panic..but it might not help me. maybe at this point of time, I might turn to the rest of the class and look at them and say.. "Oh dear!" look at their reaction 1st and act upon the situation as it happens..in thoery, never never let it off and forget about it. If need be be good to talk to the student and the rest of the student about it separetly

Anonymous said...

Yelling at the students doesn't help disruptive behavior. The lecturer might lose the respect of the students. He should speak with the student calmly to resolve the problem.

Anonymous said...

The moment the lecturer loses his cool and blow his top, he loses all his respect from the students...

Anonymous said...

The lecturer is confrontational,has poor control of the class and losing rapport with the students.Furthermore he may not be able to deliver his lesson well.

Anonymous said...

The psychotic one's interesting but for both cases, it's important to be cool about it. That 'psychotic' situation will require some spontaneous act/creativity in handling it in order to 'recapture' the other student's attention.

Anonymous said...

I think the lecturer is losing the calm gradually. He will become more and more suceptible to provocations unless he starts to manage his emotions rationally.

Anonymous said...

The lecturer is bad at controlling his emotions. Yelling does not help the students understand the situation. And it is not a good example for the students.

Adrian said...

think Dennis should have brought the student aside and spoken to her about mobile phone usage in class. Do not speak to her about it in front of the class.

Anonymous said...

The lecturer loses his cool pretty easily. Students are sometimes fascinated by such "performance".

Anonymous said...

There is never a "win-lost" situation between lecturer and students. It is either "win-win" or "lost-lost". Be patient and establish good communication before collision.
Anyway, lectures are also humans not god. We may lose the control sometime as well.

Anonymous said...

Alway remain cool. No point getting your nerve off you. Imagine if the student doesnt do what you said, it is really embarassing. So when you give instuction, you must be sure you will get the response you want. This can only be accomplished when you know your student well.

Anonymous said...

For both videos, I think the lecturer will feel really bad after the confrontations and may lost his confidence in intervening students' misbehaviours. From the students' side, I think the students will take the lecturer as a joke and make fun with the lecturer. The students will not respect the lecturer as a profession. So, I do agree that lecturers should not confront with students directly but focus on the positive things. For example, for the psychotic student case, just stand at a side there to watch the the student until he left the classroom. After he left the room, ask the rest of the students whether they know what happened to him. If it is just because the student tries to be funny, then continue the lesson and tell the class he will see what he can do after the lesson.

Anonymous said...

Dennis is a class act. Both my room mate and I are facinated by his performance! Now what is that we're suppose to learn from the videos? :P

Anonymous said...

The lecturer did not control himself very well in these cases.
There should be other way to deal with these situations.
In short, the lecturer's behaviour in the video is not profession.

For the hand phone case, since the student using the phone seems does not disturbing the class, the lecturer can talk to the student after the class. For the psychotic student case, it is no choice that the lecturer has to stop the normal lecturing and find ways to control the situation, perhaps to seek help from the students in the class.

Anonymous said...

Handphone

This is nightmare. The lecturer did not only fail to stop student using handphone in class but rather make the situation worse. Showing violent will only make people defend themselves more. They were not talking about what was really happening but focus on emotions. Worse, it is hard to get back to lesson when everyone is not feeling well.

Psycotic

That’s funny. I would have laugh with students. This is not happening everyday. Everyone is laughing. Just ask him to leave the room and get back to lesson. Now the lecturer just made everyone uncomfortable.

Anonymous said...

The moment you loss you cool, students will have a second thought about the lecturer. So we must always keep a calm mind.

Anonymous said...

hahahha the psychotic student clip was funny! wish i'd thought of that back then and did it to one of the teachers i used to hate! y'know, those who yell and are so powerless they're pathetic. like the one in Handphone Confrontation - i mean, was he REALLY going to carry out the threat? if he wasn't, then he shouldn't have issued it. no one'll respect him after that. the psychotic student did a great job making a mockery of the lesson and the teacher - simply brilliant! hahahahha

Anonymous said...

As a lecturer I can understand his frustrations and not knowing how to handle the situation. However, being shouted at is not pleasant and the student would have the support of the other students going against the lecturer for shouting and threats to take the phone. There could be serious consequences for the lecturer if he did really take the phone.

wai leng said...

Lecturer was NOT in control of his emotions ... basically lost it!!

Instead of yelling at the student using the phone, he should have calmly requested her to put away her phone. And if it was a really urgent message, for her to finish off sms outside the classroom. No point threatening to take away her phone - it's her phone after all!
His credibility has also been shaken because his behaviour was quite immature - how to command the students' respect after this?

Psychotic student - if student was truly psychotic, then teacher has put himself at risk of possible bodily harm cos he should be calming down the student instead of raising his voice! If the student was faking it, then lecturer has made a fool of himself by chasing the student around. Should tell him firmly to sit down or face consequences e.g. suspension from school or whatever prevailing policy school has.

Anonymous said...

I think students would want respect. Yelling at them will make them lose face among their peers which would make things difficult.
Although it's not easy to handle conflict in the heat of the moment, we need to be conscious on our words and action

NJK

Anonymous said...

I really hope that I was never like that in class before and never will...
The most important thing is to be in control when you are the one standing in front of the class.

Faith Lee said...

Lecturer must try hard to remain cool & calm. Students lose their respect when lecturer lose their emotion as they appear not to be in control.

Anonymous said...

Dennis lost it completely, his cool, his rapport with the class, his credibility, the works.
He cannot take away someones handphone for a semester. For a class possibly, but no longer.

As for psychotic classmate, I have NOT IDEA how to deal with that! If he is fooling around, thats one thing, if he is seriously sick its another.
Either way I suggest toss him out of the room (with a friend), until he cools down. (Am I allowed to do that?)

Anonymous said...

errr, anyone hv any idea how many months notice i need to give ha....
What! 3 months!

Anonymous said...

The lecturer was totally out of control, not focused on how he is handling the situation. There’s no excuse for not controlling his emotions even when extremely provoked.

Anonymous said...

Dennis was really out of control. He tried to take away a students handphone for a semester??? I dun think that is a good idea. If it is against the policy to do such things, then it is just a lie and students will know their rights. To directly tell a youth not to do something is inviting trouble.

In the psychotic student, Dennis has gone way over already. His credibility, respect from the students, control of the class has already been lost, most probably long before this incident. From his quick temper, it is easy to see why. It just needs a little push like this to toss him and his career over the edge.

Unknown said...

Please tell me that these are 1 in a million situations and they are not in sch of BE! Otherwise, ESD needs to put us on full psychology and counselling training before putting us in front of these students!

Handphone student :
Between wasting the time of 39 other students to tell an inattentive student off, i will choose to "catch" her after the class to tell her of my disapproval and what would be a preferred behavour and warn her what action would be taken if she repeats it. Perhaps, there and then, she may reveal why she was doing it, or she may have done it without malice. If it is prevalent,then stop the lesson and remind that class (no names) to focus on the lesson and to put away their handphones. Let them know when the break is coming up and they can do their messaging and calls then. They know that you are giving them some leeway.

Psycho-boy:
Frankly, the rest of the class was equally amused at seeing their lecturer losing control and watching psycho-boy. Good thing he left the room. At least, the lecturer can find out from the students if they know anything about his situation.

Questions:
a) Since he left the class, would it be the lecturer's duty to leave the 39 students to find the "lost" sheep? Would it make a difference if he was really mentally unstable OR he was being disruptive just to spite the lecturer?
b) Would it be the lecturer's responsibility if psycho-boy killed/injured himself or others after he left the classroom and the lecturer carried on his lesson (ie he did not look for him)?
c) If psycho-boy remained in the classroom to disrupt the class, would it be alright to get other boys to restrain him forcefully? (if he ignored the lecturer's asking him to calm down and sit down)?

Unknown said...

Lecturer : Personally, both are extremely stressful situations and a loss of face and respect. Professionally, a total loss of control and respect will make it hard to conduct classes effectively in future. He can expect more class acts like this.

Tek said...

Water will get dirtier if I can't clean it. So I should not make the water dirty. I will not blame the students if my lectures are not in order or not useful
Naturally, the bonding between me and students will slowly weaken and no one will want to help me when such a dramatic situation suddenly happen in the class room

Anonymous said...

issue on the handphone user.
Instead of confronting the student, i would use a more subtle method, such as "I hope you can retrieve the data loss from your classmates because the data is important"

for the issue of "psycho-boi", it is best to escalate the case to a counsellor trained in psychology. At the lecturer's end, the best thing can be done is to gather more information form the remaining classmates and take further actions if needed.

Anonymous said...

1. The Lect's attitute is clearly unprofessional by shouting at the student on handphone...thats why the student gets put-off & embarrassed. Not a smart move!

2. The Lect should have been more concern abt where that student is going & what else will he do...should't let him run off! Dangerous!

(ps. great acting esp that psychotic student....should give him a prize)

Anonymous said...

Yelling will not prevent the students from recurring their acts. If I am the student and seeing this situation, I would only think that the Lecturer is like a mad dog losing his own mind already. Sometimes before we act, we must try to see ourselves in their eyes and to put ourselves in their shoes, only then can we derive an appropriate response.

Anonymous said...

Mobile Phone:
If the student ignores my hints & warnings, I would propably ask her to leave the classroom and come back only she is done.

Psychotic student:
Frankly, I would be too stun to do anything. However, losing my cool would not be my option. I can see myself keep asking him: "Are you alright? What happen?"

Anonymous said...

I'd say this lecturer is close to burn-out! I think some students will be afraid of him and others will lose respect for him. Either way, it doesn't bode well for subsequent class interaction, and for the students' learning too. I think it's difficult to learn from a teacher for whom you have no respect.

Sharon said...

I think Dennis has to calm down before speaking to the student. Flaring up at the students will only ignite their anger and neither parties will benefit from it. Personally, he will have a strain relationship with his students and affect his work professionally.

Kim Nam said...

Patience is a virtue!

I guess Dennis is exhibitng a lot of the "high-and-mighty" lecturer status of the past, where reprimanding and talking down to students would have no retribution.

It's important, like in the beginning of this discussion, to also readjust the lecturer's roles, perceptions and expectations. The role of being a friend and a counsel is just as important as imparting knowledge!

Irene said...

The reactions of the lecturer in the 'late comer' and 'handphone confrontation' really puts me off. If I'm the student, I'll certainly boycot this lecturer to the max. Is there a need to lose our temper to that extent? These videos put me to think in the shoes of the students..

Unknown said...

Don't make threats without carrying them out! You'll lose credibility.

Anonymous said...

My 1st thought is that Dennis must be having some difficult time in other aspects of his life. He is agitative and his reaction is not normal....

CTC said...

Anger and emotional management is crucial. Maybe if needed, the lecturer can take a step back and cool himself out before he takes any steps?

Boon said...

It is always better to take the soft approach. Treat them as young adult.

Anonymous said...

The lecturer is very insensitive and unprofessional in both instances.

Late Commer - A lecturer should not jump to conclusions when students are late, on the other hand, he'll need to investigate if lateness is a repeated act of a particular student and try to understand the problem.

Psychotic Student - Student might be on the verge of breakdown and the lecture ignored the possibility and was enraged.

Anonymous said...

I would actually not try to "fix" the problem until class has ended.
Especially for the first case.
The hp situation is less disruptive to the class. so i would actually call the student aside after class to talk to her about it.

the 2nd case is a bit more unique. guess if it ever happens to me. i would know how boring are my lessons to trigger such a crazy response. kekeke.... anyways, what i would do is get a class rep to take over the class for a while.
and i would actually chase after the student to ensure that he does not injure himself. if it is truly a case of mental breakdown.

Chee Pieu said...

It’s not going to work, stone hitting stone creates sparks. Losing your cool indicates your weakness. There are a lot of times where we need to get people to get things moving, however, losing temper, shouting towards one another merely creates a scene, and it does not resolve any problems. This stains their relationship and it might be irreversible, likes fixing a crack in a mirror.
We might want to consider trying a softer approach before going towards a harsher one. However, how harsh can we go if he/she keeps making the same "mistakes"? In the industry, suppliers can lost this order, staff with serious attitude problem or has “personal” agenda lose their job. Supplier need to meet their sales target, each individual needs a job to sustain; ultimately they need jobs for survival, hence, what does a student really needs?
Treat this as a genuine case; tell students who are laughing aloud that “THIS IS NOT FUNNY” and “THIS IS GOING TO BE SERIOUS”. Has to quickly ask someone to take over class and ask someone together with me to chase after the student to ensure that he is safe, after which, make known to RO, call his family member, treat it as genuine case, resolve it professionally and stressed that the student must be sent the student to mental hospital, make it as big and as troublesome as possible. After that, see which “clown” dare to do it on purposes….. Lotzsssss of follow up, DAMN SWAY!!!
However, above is my first instinct, any better ideas???

carmen chan yuen mun said...

Personally, I do feel that he is bad tempered and cant control his own emotion. I believe that if he used a gentle tone to advise the girl playing with handphone, she will not act rude. yes, she is incorrect, I mean not respecting the lecturer, but seem that the lecturer is not respecting her when he shouts at her. But, in the Psycho case, be frankly, I also do not know what to react

Asad said...

Both videos clearly show that the ultimate result of aggressive reactions is the total loss of classroom control. The lecturer needs take actions in a tranquil way such that in the handphone case the student would stop what she was doing and in the psychotic act case the students in the classroom would stop the act by showing ignorance to what he was doing...

Anonymous said...

Jody said...
Yelling is not good. Maybe humor or ask questions or give a classroom assignment to do.

Francis Mah said...

Well it is important to get the psychotic student out of the class. It is also important for the lecturer to feel one with the rest of the class, as they are only reacting to the situation.

Louise said...

Highly unprofessional and a truly bad example of classroom management. I hope there aren't lecturer's at SP of such 'calibre'.

ben said...

Yelling and threatening the student is not going to achieve anything at all. I would advised the student to see me after class and explained to them it is disrupted to have phone on. For the psychotic student, he may he mentally imbalanced and as such need to be treated with care and undestanding

Unknown said...

It is perceived that the lecturer is unable to manage the student's behaviour at all.
The possible implication:
Lecturer will feel burn out and lost interest in teaching the students which affects him professionally. Not being satisfied in the work he does might affect his personal emotions as well.